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| | | Home>Service Channels>Citibank Online>Citibank Alert Service | |  |  | | The free Citibank Alerts Service (CitiAlert) enables you to monitor your accounts and investments with us through SMS or E-mail alerts. | | |     | | | Banking in Control: Citibank provide you free Citialert Service to you to easily manage financial products. | | | | We will send alerts to you upon below the changes to your account with us. | | - Movement to your saving account.
- Booking, Redemption, Maturity and other movement to your investment account.
- Movement to your Loan Account
- Investment Watch—Net Assect Value Update and Trigger
| | | How to Enroll for CitiAlerts? | | | Step 1 - Login to Citibank Online | | - Log into Citibank Online by entering your online user ID and password
- Select " Alerts Center" under "Banking Services"
| |  | | | Step 2 - Set Up Alerts | | - Click "Alert Center"
- Click "Set Up Alert"
| |  | | | Step 3 - Subscribe to CitiAlerts | | - Check on the Alerts you wish to subscribe for under "Alerts for My Account"and "Alerts for My Investment"
- Click "Confirm" to confirm.
| |  | | | Click on  to expand and on  to minimise the details. | | | What is Citi Alerts? | | | Citi Alerts is a notification service that delivers SMS or email alerts to customers when there is a specific activity on their deposit, investment and loan accounts. | | | | | | | | | How do I enroll for Citi Alerts? | | | You can enroll through the following way: | | - Successfully log on to Citibank Online
- Select 'Alert Center' on the top menu under 'Banking Services'
- Click on "Alert Service" for instant enrollment
| | Here, you can create and customize Citi Alerts unique to your needs by selecting your preferred notification method for each alert. | | | | | | | | | | | | | | | How can I de-enroll from Citi Alerts? | | | | Yes, you can de-enroll via the following method any time. | | - Successfully log on to Citibank Online
- Select 'Alert Center' on the top menu under 'Banking Services'
- Click on "Alert Service" for de-enroll
- Uncheck all the alerts for which you are enrolled and you will no longer receive Citi Alerts
| | | | | How can I update the bank with my contact details? | | | | To successfully receive Citi Alerts, please ensure that you keep your email address and mobile phone details updated with us at all times: | | - Call our 24-hour CitiPhone Banking Hotline at 800-830-1880
- Update your contact details at any of our Branches
- Successfully log on to Citibank Online and password and choose "Change Contact Information" from "Edit Profile and Preferences". One time password will be sent to your registered mobile phone, you are required to enter for authentication before updating the contact details.
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