| | Home>Service Channels>Citi Mobile | |  |  | | Check your account information. Learn about the latest products and services. Find our nearest branch and locate the nearest ATM. With Citi Mobile, you can get quick access anytime, anywhere. | | |     | | Latest Products And Services | | | Visit mobile.citibank.com.cn for our latest promotions and information on markets, products and services. | | | Find My Citi | | | Visit Citi Mobile, and use Google Map to find your Citi nearby. You can find Citibank braches, ATMs or Citigold Centers anytime, anywhere. | | | Account Information Enquiry | | - View updated information on your accounts anytime, anywhere
- View your account summary, details and transactions
| | | Payments And Transfers | | | Fast Transfer to domestic RMB accounts | | | Free RMB domestic fund tranfer through 2011 | | | Easy Mobile Payment | | - Topup your mobile phone
- Pay your utility payment
- Debit Card Balance Enquiry
| | | Security for Citi Mobile | | - Citi Mobile is a web-based solution that has the equivalent risk as that of online banking.
- Citibank use multiple protections (ID/Password/One Time Password and Automatic Timeout) to protect customers'privacy, security online.
- Customer is responsible for safe keeping his/her computer, mobile phone, other related devices and e-Banking related information appropriately (including online user ID & password; Debit Card & Password and the account number). Customer shall be liable for all transactions conducted through the e-banking channels accessed by using the above e-banking information.
- For more Internet Security Notice, please log on Citibank Online to view details.
| | | Simple: Simplified version of Citibank Online, easier interface for quick access to your account; | | | Easy: Find my Citi, find your Citibank nearby using Google Map; | | | Free: Fast Transfer to domestic RMB accounts; | | | Flexible: Use your mobile to top up your mobile or pay your utility payment. | | | Safe: Citibank use multiple protections to ensure the safety of customers’ privacy, security online. | | | How do I log into Citi Mobile ? | | | Citi Mobile use the same user ID, password as that of your Citibank Online. If you are an existing Citibank Online customer, you can sign on Citi Mobile using the ID and password. | | | If you are new to Citibank Online, you will first need to create your online user ID, password and security questions. You can do so in 4 easy steps! | | | Step 1 - Register with your 16 digit Debit Card PIN (CIN), Debit Card PIN (APIN), and your 10 digit Citibank Account Number. | | - Click on "Login" on www.citibank.com.cn.
- Or
- Click on "First time here" to start the registration process.
- Key in your 16-digit CIN, 6-digit A-PIN using the dynamic PIN PAD, and your Account number.
| |  | | | Step 2 - Set up your Online User ID, Password, | | - Set up your online user ID. (Tips on online user ID)
- Set up your online password. (Tips on online password)
| |  | | | Step 3 - Agree to our Citibank Online Services Terms & Conditions | | | Agree to the Citibank Online Services Terms and Conditions | |  | | | Step 4 - Remember your Online User ID, Password, Security Questions | | | You are done! Remember your online user ID, password and security questions for subsequent logins. | |  | | | For details, make an online appointment now, or call our 24-hour toll-free CitiPhone Banking at 800-830-1880* for further assistance. | | | *This is our 24-hour toll-free CitiPhone Banking hotline within mainland China. If you are in Hong Kong, Macau, Taiwan or overseas, please call 86-20-3880-1267. | | Click on  to expand and on  to minimise the details. | | | | | I forgot my 16 digit Debit Card PIN (CIN). What should I do? | | | If you already have a CIN, but cannot remember it, simply call our 24-Hour toll-free CitiPhone Banking Hotline at 800-830-1880 (within mainland China) to inquire. If you are in Hong Kong, Macau, Taiwan, or overseas, please call 86-20-3880-1267 to reach our officers. | | | | | | | | | | | | Disclaimers | | | | | |
