Service Channels

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Citibank Service Channels
Access your accounts in multiple ways
Wherever your hopes and ambitions take you, we are with you all the way. With Citibank, you can enjoy access to your accounts and manage your finances the way you want, whenever and wherever you choose.
Citibank Online
  • Access your account and manage your finances whenever, wherever you are
  • Receive e-mail alerts to monitor your accounts and investments
Citi Mobile
  • Simple interface to access your account and free domestic RMB fund transfer
  • Find My Citi using mobile anytime anywhere
Citiphone
  • Citibank 24-hour phone banking hotline: 800-830-1880
  • Dedicated professional CitiPhone Officers at our service
CitiFax Service
  • Nation-wide fax number: (8621) 2896-3663
  • Enroll now to complete your banking transactions at the comfort of your home or office
Citi Global Transfer
  • Instantaneous Fund Transfer from overseas Citibank branch
  • Convenient Remittance via online banking
Citi-RemEx
  • 3 hour instant transfer to account in Citibank Hong Kong or Citibank Taiwan
  • Fee waived for qualified Citigold customer
Branch / ATM Network
  • Visit us at any of our branches to carry out your daily financial transactions or speak to our personal bankers / Citigold relationship managers
  • Our expanding ATM network gives you easy access to a wide range of banking services
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Gift of the month
QDII--Mutual Fund