Citibank Service Channels

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Access your accounts in multiple ways

Access your accounts in multiple ways

Wherever your hopes and ambitions take you, we are with you all the way. With Citibank, you can enjoy access to your accounts and manage your finances the way you want, whenever and wherever you choose.

Citibank Online

Citibank Online

  • Access your account and manage your finances whenever, wherever you are
  • Receive e-mail alerts to monitor your accounts and investments
Citi Mobile

Citi Mobile

  • Enhanced user interface
  • Applicable to IOS, Android and mobile Browser
  • Banking on the go services
Citiphone

Citiphone

  • Citibank 24-Hour Service Hotline: 400-821-1880 or 800-830-1880 (For land lines within mainland China). If you are overseas, please call (+86)-(20)-3880-1267 (Personal and CitiBusiness customers) (+86)-(21)-3896-9500 (Credit Card customers).
  • Dedicated professional CitiPhone Officers at our service