Global Advantage

1. Only applicable to overseas countries or destinations that provide GVA service to China, please dial in Citibank 24-hour hotline 95038 for service details and applicable countries and destinations.

1.  All service charges on overseas ATM withdrawal and enquiry will be waived till 31 December, 2022. Extra charges made by some overseas ATMs on top of Citibank and China Union Pay networks still apply. Please refer to the notice on the ATM. This waiver is not applicable to Basic Banking Account customers.

2. Citigold and Citigold Private Client customers can get up to USD10,000 emergency cash at a Citibank branch overseas if the following criteria is met: a. Customer has a foreign currency savings account with Citibank China with sufficient balance; b. if customer cannot provide a valid identification document, the overseas Citibank branch will contact Citibank China‘s CitiPhone team to verify his or her identity with a series of questions. (Only applicable to overseas countries or destinations that can provide Emergency Cash service, please dial in Citibank 24-hour hotline 95038 for service detail and applicable countries and destinations).