At Citibank, we understand the unique requirements that come with living and working abroad. With a dedicated Global Support Centre and our global network, we make it easier for you to establish a new banking relationship and manage your finances when you relocate to a new country.
To find more, you can fill in the Online Appointment form or call Citibank 24-Hour Service Hotline 400-821-1880 or 800-830-1880 (For land lines within mainland China).
When you arrive in a new country, chances are you are going to need a local bank account. That’s where we come in. Depending on the country you are moving to, Citi will be able to provide assistance on your new banking relationship before you leave your home country. Please contact your Relationship Manager or Personal Banker for more information.
Citibank Global Transfer1
If you need to send money to your family and friends overseas, you can do so for free and instantaneously with Citibank Global Transfer (CGT).
CGT is a Citibank Online service that allows customers to make free and instantaneous fund transfer between Citibank accounts globally.
The Citigold Advantage: Citigold customers enjoy a higher daily CGT transfer limit of USD50,000. For more details, please visit the Citibank website of your home country or contact your home country Relationship Manager.
Citibank Remittance Express
Citibank Remittance Express (Citi-RemEx) is an express remittance service between Citibank China, Hong Kong and Taiwan. Receive your funds within 3 hours when you remit money from your Citibank account in any branch/sub-branch of Citibank (China) Co., Ltd. to accounts in Citibank Hong Kong or Citibank Taiwan.
The Citigold Advantage: Enjoy waiver on your remittance fees (excluding cable fees and correspondent bank charges) if you are a qualified Citigold customer. Learn More
Global View of Accounts2 (GVA) allows you to view account balances from your various global Citibank relationships in a single secure page.
- How GVA works?
- Login China Citibank Online
- Click on “GVA Registration”
- Select the target country or district
- Input user name and password
- Read terms and conditions
- Click on “Continue” to complete the registration process
Click here to learn more about GVA.
As a China qualified Citigold customer, you can enjoy your Citigold status, benefits and privileges in certain overseas Citibank countries3.
- Start a Citigold relationship and enjoy Citigold status, benefits and privileges in the destination country without the hassle of meeting the minimum balance requirement, like account maintenance fee waiver.
- Enjoy access to business facilities (Phone, fax, Computer, Meeting rooms, etc.) at overseas Citigold centers.
Your Relationship Manager can assist you on your Citigold Global Status Passporting. Speak to your Relationship Manager for more details.
Fund transfer within foreign currencies is allowed, which is USD, GBP, EUR, AUD, CAD, CHF, HKD, JPY, NZD, SGD. Please double check the foreign exchange rate on the Transaction Confirmation Page before clicking “Confirm” to submit the transaction request. The transaction will be executed just upon the submission and cannot be retrieved. Cross currency transfer involving local currency (RMB) is not allowed via Citibank Online.
Transaction limit for Citi Global Transfer: Citi Banking Customers limit is USD 10,000 or equivalent foreign currency amount; Citi Priority Customers limit is USD 25,000 or equivalent foreign currency amount; Citi Gold or CPC Customers limit is USD 50,000 or equivalent foreign currency amount.
- Only applicable to overseas countries or destinations that provide GVA service to China, please dial in Citibank 24 hour hotline 4008211880 for service details and applicable countries and destinations.
- Your Relationship Manager can assist you on your Citigold Status Passporting. Speak to your Relationship Manager or dial in Citibank 24 hour hotline 4008211880 for service details and applicable countries and destinations.