CitiFax Services

Money transfer through CitiFax

In our continued effort to improve our services to our valued customers. Through this service, customers will have another secured channel to perform banking transactions, providing them with greater banking convenience.

Benefits

Citifax Banking service aims to provide you with greater banking convenience. Upon enrollment, you only need to fill a standardized CitiFax Application Form every time you want to make a transaction, and fax it to our nation-wide fax number. You may also choose to pre-register your pre-registered beneficiaries with us to enjoy a higher maximum daily limit when transferring money to them via CitiFax.

  • Please note, the pre-registered beneficiaries will be applicable to funds transfer service via CitiFax, CitiPhone, Citibank Online and all other remote-banking channels.
  • According to current regulation, beneficiary of individual funds transfer cannot be a security company or security brokerage company or investment company etc under capital item.

Meanwhile, the usage for fund transfer should be current item non-Business purposes.

Features
  • In-station, out-station and overseas fund transfer
  • Book new time deposit from savings account
  • Add/Delete Beneficiary
How to Apply
How to apply for CitiFax Banking Service?
If you are interested in registering for CitiFax Banking service, please consult your relationship manager, who will provide you the CitiFax application form and its associated terms and conditions.
Your relationship manager will also be able to guide you through the Beneficiary Pre-registration/Cancellation Application Form..
You can download
Standardized CitiFax Form
Terms and Conditions for Remote Banking Services
Beneficiary Pre-registration/Cancellation Application Form
For details, make an online appointmentan online appointment now, or call our 24-hour toll-free CitiPhone Banking at 800-830-1880* for further assistance.
*This is our 24-hour toll-free CitiPhone Banking hotline within mainland China. If you are in Hong Kong, Macau, Taiwan or overseas, please call 86-20-3880-1267.
Nationwide Fax Number:
8621-2896-3663
FAQ
What is the restriction of Citifax in terms of currency or beneficiary?
What is the restriction of daily limit on Citifax for pre-registerred beneficiary?

Disclaimers:

  • Structured Investment Account, Mutual Fund, Bond, Structured Notes Booking will be completed via their individual forms and not covered by the standardized form.
  • Structured Investment Account, Mutual Fund, Bond, Structured Notes Booking should be faxed to other designated fax numbers as advised by your relationship manager on that occasion.
  • RMB check books are currently only available to customers with RMB settlement account in Citibank (China) Co.,Ltd. Shanghai Branch.
  • Please note, the registered beneficiaries will be applicable to funds transfer service via CitiFax, CitiPhone, Citibank Online and all other remote-banking channels.
  • This is a combined daily limit and will be applicable to funds transfer service via CitiFax, CitiPhone, Citibank Online and all other remote-banking channels. The amount limit will be set by the Bank from time to time at its sole discretion.
  • The restrictions are subject to changes of relevant rules and regulations.
  • According to current regulation, beneficiary of individual funds transfer can not be a security company or security brokerage company or investment company, etc.Meanwhile, the usage for fund transfer should be non-trade related items.