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Enquiries, suggestions or info? Contact us

Enquiries, suggestions or info? Contact us

Ways to contact the Citibank-China

CitiPhone Banking

  • Citibank 24-Hour Service Hotline
    400-821-1880
    800-830-1880 (For land lines within mainland China)
  • If you are overseas, please call
    (+86)-(20)-3880-1267 (Personal and CitiBusiness customers)
    (+86)-(21)-3896-9500 (Credit Card customers)
  • Dedicated professional CitiPhone officers at your service to help perform a variety of banking, investment services for you directly over the phone.
  • No registration is needed! Simply get ready your account number and details and dial our hotline.

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Online Appointments

  • Make your online appointment here

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Enquiry and Feedbacks

  • Click here to submit your enquiry or feedbacks online

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