Contact Us

Enquiries, suggestions or info? Contact us

Enquiries, suggestions or info? Contact us

Ways to contact the Citibank-China

Citibank Service Hotline (Mainland China)
95038 / 400-821-1880
800-830-1880 (For land lines)

Citibank Service Hotline (Overseas)
(+86)-(21)-3896-9500

Dedicated professional CitiPhone officers at your service to help perform a variety of banking, investment services for you directly over the phone.
No registration is needed! Simply get ready your account number and details and dial our hotline.
Learn More

Online Appointments

  • Make your online appointment here

Learn More

Enquiry and Feedbacks

  • Click here to submit your enquiry or feedbacks online

Learn More